Cruise Value Center Customers Left Suddenly Adrift
One of the largest online cruise suppliers in the United States has folded, and given us another reason why you should always invest in trip insurance, and only through a reputable insurance company. I am always talking about how you should never purchase your travel insurance form a tour operator or travel agent, and here is yet another reason why:
The 14-year-old cruise retailer Cruise Value Center has shut down abruptly. It appears they have literally closed their doors, and walked away. Over the last few days, worried clients of Cruise Value Center have come to realize their ship has sailed along with their travel dollars. The links on their website no longer work, either, and although the site is still up, it's basically inoperable. Cruise Week's Special Edition today notes insider reports saying as much as $3 million dollars in customers' money never made it to the cruise lines!
You're probably thinking "I hope those people were smart enough to buy trip insurance to cover that." Guess what. They thought they were smart enough. But now there are reports that an additional $1.5 million dollars in customers' insurance payments never made it to the insurer, either! The insurer for Cruise Value Center has sent out a letter to over 1500 customers, explaining that their policies, believed to be in force by the consumer, were actually null and void, and cancelled for non-payment by the online cruise company. It's too soon to know all the details, but early indications are Cruise Value Center took these peoples' money and has now left them with no vacations, no money refunded, and no recourse other than through the judicial system. Keep in mind; this was one of the largest online cruise suppliers in the US.
If you purchase trip insurance from your travel agent our tour operator, and that travel agent or tour operator goes belly-up, naturally your coverage does too, but when you do business with a reputable agency like Insurance Services of America, you can be assured that you are dealing with honest, trustworthy folks who have been providing quality service for over 38 years.
Let the experts at Insurance Services of America show you how easy and affordable it can be to protect yourself and your investment if your tour operator should happen to sink.
The 14-year-old cruise retailer Cruise Value Center has shut down abruptly. It appears they have literally closed their doors, and walked away. Over the last few days, worried clients of Cruise Value Center have come to realize their ship has sailed along with their travel dollars. The links on their website no longer work, either, and although the site is still up, it's basically inoperable. Cruise Week's Special Edition today notes insider reports saying as much as $3 million dollars in customers' money never made it to the cruise lines!
You're probably thinking "I hope those people were smart enough to buy trip insurance to cover that." Guess what. They thought they were smart enough. But now there are reports that an additional $1.5 million dollars in customers' insurance payments never made it to the insurer, either! The insurer for Cruise Value Center has sent out a letter to over 1500 customers, explaining that their policies, believed to be in force by the consumer, were actually null and void, and cancelled for non-payment by the online cruise company. It's too soon to know all the details, but early indications are Cruise Value Center took these peoples' money and has now left them with no vacations, no money refunded, and no recourse other than through the judicial system. Keep in mind; this was one of the largest online cruise suppliers in the US.
If you purchase trip insurance from your travel agent our tour operator, and that travel agent or tour operator goes belly-up, naturally your coverage does too, but when you do business with a reputable agency like Insurance Services of America, you can be assured that you are dealing with honest, trustworthy folks who have been providing quality service for over 38 years.
Let the experts at Insurance Services of America show you how easy and affordable it can be to protect yourself and your investment if your tour operator should happen to sink.
Smooth Sailing… from your friends at Insurance Services of America
posted by ISA Brokers at
12:56 PM
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